UK mobile users put up with display damage
Wednesday, January 11, 2017 - 13:22:04
Smartphone owners based in Britain are willing to make do with a mobile device that has a cracked screen rather than paying to get it repaired or replacing the handset altogether, according to a new study from Envirofone.
Nearly a third of those questioned in the survey said that they tended to ignore the need to repair faults of any kind, while a quarter said that they currently had some form of damage done to the display itself.
One of the reasons for this willingness to hold out on repairs is that most people have 24 month contracts with their mobile provider, meaning that there is always a countdown until the next upgrade arrives. At this point, people can simply receive a new handset free of charge, rather than having to pay to put their current model on life support for a little longer.
Birmingham was found to be the city in which the largest number of used phones which are sent for recycling arrive with some form of screen damage, sitting ahead of Sheffield in second place and Newcastle in third.
Report spokesperson, Richard Mavers, explained that the prevalence of people putting up with display damage indicated that not enough awareness about the alternative options was present across the UK.
He said that paying to repair a damaged display can cost customers around £150 a pop. However, the alternative is to sell your old mobile phone and use the cash you receive to buy a new model, which can often be a more affordable route to take.
Mobile phone recycling companies will generally accept devices which have some damage done to them, albeit at a reduced pay out price. So comparing the options is a good idea if a smashed screen is getting in the way.
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